Worldwide shipping information
We pack very carefully, and ship from Ireland about twice a week, and more often in the New Year/Holiday season.
Most parcels, except for very small ones, are sent by registered ("signed for") airmail, as we find this much more cost-effective for customers than other services. We don't use courier services such as DHL as they tend to be far too expensive for international orders. For the same reason, we don't usually ask you to pay for insurance for parcels, we find that sending them registered is usually enough to ensure their safe arrival.
From the time we send, parcels generally take a week to ten days to most non-EU European addresses (though for some reason certain countries can be slower than this), between one and four weeks to the USA (Fortunately four weeks is rare! But it can happen if customs stop the parcel) and three to four weeks to Australasia.
We offer as much online tracking as possible. To some countries the tracking number will follow the parcel all the way to your door, but to others there may not be so much information available. We hope that tracking will get better as international postal services coordinate this better. You can track most orders at https://track.trackingmore.com/.
We'll always do everything we can to make sure that you get your order in good time. If there are any questions, concerns or problems please let us know. We love our work and want you to love it too, so we’ll do our utmost to make sure that you’re happy with your purchase.